Legacy Question
Moderator: MOD_nyhetsgrupper
-
singhals
Legacy Question
I was asked today, at the FHC, if I had used Legacy (yes). Then I was
asked how I got it to work. I blinked and said, uhhh???
The gentleman had d/l and installed it, but it "won't work". He's not a
personal friend, I don't know his computer set-up and I'm uncertain of
his technical capabilities. (g)
Given that, any idea what I should suggest he look into? I installed my
copy on a WIN98 box, I suspect he's driving an XP -- would that make any
significant difference? Was there a password he was supposed to have
gotten/written down?
Clues appreciated.
Cheryl
asked how I got it to work. I blinked and said, uhhh???
The gentleman had d/l and installed it, but it "won't work". He's not a
personal friend, I don't know his computer set-up and I'm uncertain of
his technical capabilities. (g)
Given that, any idea what I should suggest he look into? I installed my
copy on a WIN98 box, I suspect he's driving an XP -- would that make any
significant difference? Was there a password he was supposed to have
gotten/written down?
Clues appreciated.
Cheryl
-
cecilia
Re: Legacy Question
singhals wrote:
Every time I have downloaded Legacy, I have been sent a password by
email. Recently it's been
history
[...] Legacy [...]
The gentleman had d/l and installed it, but it "won't work".
[...] Was there a password he was supposed to have
gotten/written down? [...]
Every time I have downloaded Legacy, I have been sent a password by
email. Recently it's been
history
-
Sherry
Re: Legacy Question
singhals <singhals@erols.com> wrote in
news:itOdnbdjrcFY0xzcRVn-jQ@rcn.net:
The question is what does he mean by "won't work"? Did he complete the
install ok? Does he get any error messages? Does he just not know how
to get started?
If you want to email to me directly Support at MillenniaCorp dot com
(not the Excite email address as it's just a spam catcher) please do -
or give him the contact email and I'll be more than happy to try to
help off list.
Sherry
Customer Support
Millennia Corporation
Support at MillenniaCorp dot com
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
news:itOdnbdjrcFY0xzcRVn-jQ@rcn.net:
I was asked today, at the FHC, if I had used Legacy (yes). Then I
was asked how I got it to work. I blinked and said, uhhh???
The gentleman had d/l and installed it, but it "won't work". He's
not a
personal friend, I don't know his computer set-up and I'm
uncertain of
his technical capabilities. (g)
Given that, any idea what I should suggest he look into? I
installed my copy on a WIN98 box, I suspect he's driving an XP --
would that make any significant difference? Was there a password he
was supposed to have gotten/written down?
Clues appreciated.
Cheryl
The question is what does he mean by "won't work"? Did he complete the
install ok? Does he get any error messages? Does he just not know how
to get started?
If you want to email to me directly Support at MillenniaCorp dot com
(not the Excite email address as it's just a spam catcher) please do -
or give him the contact email and I'll be more than happy to try to
help off list.
Sherry
Customer Support
Millennia Corporation
Support at MillenniaCorp dot com
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
-
Sherry
Re: Legacy Question
myths@ic24.net (cecilia) wrote in news:418171c0.18642781
@news.individual.net:
History was the password for Legacy v4, of which the final build was
released 17 Nov 2003. Now it's family.
A password is only needed for installation - Cheryl said the porgram
was installed.
Sherry
@news.individual.net:
singhals wrote:
[...] Legacy [...]
The gentleman had d/l and installed it, but it "won't work".
[...] Was there a password he was supposed to have
gotten/written down? [...]
Every time I have downloaded Legacy, I have been sent a password by
email. Recently it's been
history
History was the password for Legacy v4, of which the final build was
released 17 Nov 2003. Now it's family.
A password is only needed for installation - Cheryl said the porgram
was installed.
Sherry
-
cecilia
Re: Legacy Question
Sherry wrote:
Perhaps I should follow the regular hints that an upgrade might be
available. <shame-faced grin>
[...] Legacy v4, of which the final build was
released 17 Nov 2003. [...]
Perhaps I should follow the regular hints that an upgrade might be
available. <shame-faced grin>
-
singhals
Re: Legacy Question
Sherry wrote:
Printed this off, Sherry, and will pass it along. Thanks.
Cheryl
singhals <singhals@erols.com> wrote in
news:itOdnbdjrcFY0xzcRVn-jQ@rcn.net:
I was asked today, at the FHC, if I had used Legacy (yes). Then I
was asked how I got it to work. I blinked and said, uhhh???
The gentleman had d/l and installed it, but it "won't work". He's
not a
personal friend, I don't know his computer set-up and I'm
uncertain of
his technical capabilities. (g)
Given that, any idea what I should suggest he look into? I
installed my copy on a WIN98 box, I suspect he's driving an XP --
would that make any significant difference? Was there a password he
was supposed to have gotten/written down?
Clues appreciated.
Cheryl
The question is what does he mean by "won't work"? Did he complete the
install ok? Does he get any error messages? Does he just not know how
to get started?
If you want to email to me directly Support at MillenniaCorp dot com
(not the Excite email address as it's just a spam catcher) please do -
or give him the contact email and I'll be more than happy to try to
help off list.
Sherry
Customer Support
Millennia Corporation
Support at MillenniaCorp dot com
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
Printed this off, Sherry, and will pass it along. Thanks.
Cheryl
-
J. Hugh Sullivan
Re: Legacy Question
On Thu, 28 Oct 2004 15:55:49 -0400, singhals <singhals@erols.com>
wrote:
and operation of the program.
Hugh
wrote:
I was asked today, at the FHC, if I had used Legacy (yes). Then I was
asked how I got it to work. I blinked and said, uhhh???
The gentleman had d/l and installed it, but it "won't work". He's not a
personal friend, I don't know his computer set-up and I'm uncertain of
his technical capabilities. (g)
Given that, any idea what I should suggest he look into? I installed my
copy on a WIN98 box, I suspect he's driving an XP -- would that make any
significant difference? Was there a password he was supposed to have
gotten/written down?
Clues appreciated.
Cheryl
I have Legacy on 98, 2000 and XP. I see no difference in installation
and operation of the program.
Hugh
-
Geoff Pearson
Re: Legacy Question
"J. Hugh Sullivan" <sully1927@adelphia.net> wrote in message
news:4182595a.10637976@news1.news.adelphia.net...
Legacy 5.0 works fine for me under XP even with SP2 - and Sherry will fix
the problem - she is a star.
news:4182595a.10637976@news1.news.adelphia.net...
On Thu, 28 Oct 2004 15:55:49 -0400, singhals <singhals@erols.com
wrote:
I was asked today, at the FHC, if I had used Legacy (yes). Then I was
asked how I got it to work. I blinked and said, uhhh???
The gentleman had d/l and installed it, but it "won't work". He's not a
personal friend, I don't know his computer set-up and I'm uncertain of
his technical capabilities. (g)
Given that, any idea what I should suggest he look into? I installed my
copy on a WIN98 box, I suspect he's driving an XP -- would that make any
significant difference? Was there a password he was supposed to have
gotten/written down?
Clues appreciated.
Cheryl
I have Legacy on 98, 2000 and XP. I see no difference in installation
and operation of the program.
Hugh
Legacy 5.0 works fine for me under XP even with SP2 - and Sherry will fix
the problem - she is a star.
-
J. Hugh Sullivan
Re: Legacy Question
On Fri, 29 Oct 2004 17:42:24 +0100, "Geoff Pearson"
<gspearson1647@hotmail.com> wrote:
Hugh
<gspearson1647@hotmail.com> wrote:
"J. Hugh Sullivan" <sully1927@adelphia.net> wrote in message
news:4182595a.10637976@news1.news.adelphia.net...
On Thu, 28 Oct 2004 15:55:49 -0400, singhals <singhals@erols.com
wrote:
I was asked today, at the FHC, if I had used Legacy (yes). Then I was
asked how I got it to work. I blinked and said, uhhh???
The gentleman had d/l and installed it, but it "won't work". He's not a
personal friend, I don't know his computer set-up and I'm uncertain of
his technical capabilities. (g)
Given that, any idea what I should suggest he look into? I installed my
copy on a WIN98 box, I suspect he's driving an XP -- would that make any
significant difference? Was there a password he was supposed to have
gotten/written down?
Clues appreciated.
Cheryl
I have Legacy on 98, 2000 and XP. I see no difference in installation
and operation of the program.
Hugh
Legacy 5.0 works fine for me under XP even with SP2 - and Sherry will fix
the problem - she is a star.
Lead, follow or get out of her way!
Hugh