Error Message in Legacy
Moderator: MOD_nyhetsgrupper
-
Nicole Blythe
Error Message in Legacy
When I try to preview a Pedigree Chart, I get a message stating "Error 13,
Type mismatch in Reports module". I can click ok and then all seems well,
but I wonder why I get this message. Can anyone help? I'm using Legacy 5.0
Delexue Edition.
Nicole
Type mismatch in Reports module". I can click ok and then all seems well,
but I wonder why I get this message. Can anyone help? I'm using Legacy 5.0
Delexue Edition.
Nicole
-
Sherry
Re: Error Message in Legacy
"Nicole Blythe" <knblythe@bellsouth.net> wrote in
news:lqhig.7481$gv2.7430@bignews3.bellsouth.net:
Please email Legacy support directly at Support@MillenniaCorp.com with
this problem and we'll work on it with you.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
Support@MillenniaCorp.com
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
news:lqhig.7481$gv2.7430@bignews3.bellsouth.net:
When I try to preview a Pedigree Chart, I get a message stating
"Error 13, Type mismatch in Reports module". I can click ok and
then all seems well, but I wonder why I get this message. Can
anyone help? I'm using Legacy 5.0 Delexue Edition.
Nicole
Please email Legacy support directly at Support@MillenniaCorp.com with
this problem and we'll work on it with you.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
Support@MillenniaCorp.com
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
-
Paul Blair
Re: Error Message in Legacy
Nicole Blythe wrote:
Legacy is built on Microsoft Access database software. This is a problem
caused by some previous changes at the Microsoft end. The Legacy
programmers will need to fix some internal ambiguity between some
actions (DAO and ADO if you understand Access). I'm sure Sherry will get
onto your case...
Paul
When I try to preview a Pedigree Chart, I get a message stating "Error 13,
Type mismatch in Reports module". I can click ok and then all seems well,
but I wonder why I get this message. Can anyone help? I'm using Legacy 5.0
Delexue Edition.
Nicole
Legacy is built on Microsoft Access database software. This is a problem
caused by some previous changes at the Microsoft end. The Legacy
programmers will need to fix some internal ambiguity between some
actions (DAO and ADO if you understand Access). I'm sure Sherry will get
onto your case...
Paul
-
Gene
Re: Error Message in Legacy
Paul Blair wrote:
Nicole,
If you go to the Legacy Family Tree Technical Support site you will find
the following.
http://www.legacyfamilytree.com/Help.asp
http://www.legacyfamilytree.com/helpError13.asp
"Please delete the contents of the C:\Windows\Temp folder and update
your Legacy program"
This should be your first resource for problems with Legacy as they can
answer almost any question you may have.
Gene
Nicole Blythe wrote:
When I try to preview a Pedigree Chart, I get a message stating "Error
13,
Type mismatch in Reports module". I can click ok and then all seems
well,
but I wonder why I get this message. Can anyone help? I'm using
Legacy 5.0
Delexue Edition.
Nicole,
If you go to the Legacy Family Tree Technical Support site you will find
the following.
http://www.legacyfamilytree.com/Help.asp
http://www.legacyfamilytree.com/helpError13.asp
"Please delete the contents of the C:\Windows\Temp folder and update
your Legacy program"
This should be your first resource for problems with Legacy as they can
answer almost any question you may have.
Gene
-
Paul Blair
Re: Error Message in Legacy
Gene wrote:
Disambiguitise....that's the word (?) I was trying to think of. Only in
the world of computers...
Paul
Paul Blair wrote:
Nicole Blythe wrote:
When I try to preview a Pedigree Chart, I get a message stating
"Error 13,
Type mismatch in Reports module". I can click ok and then all seems
well,
but I wonder why I get this message. Can anyone help? I'm using
Legacy 5.0
Delexue Edition.
Nicole,
If you go to the Legacy Family Tree Technical Support site you will find
the following.
http://www.legacyfamilytree.com/Help.asp
http://www.legacyfamilytree.com/helpError13.asp
"Please delete the contents of the C:\Windows\Temp folder and update
your Legacy program"
This should be your first resource for problems with Legacy as they can
answer almost any question you may have.
Gene
Disambiguitise....that's the word (?) I was trying to think of. Only in
the world of computers...
Paul
-
Robert Melson
[OT} Re: Error Message in Legacy
In article <448e43d5$0$25132$afc38c87@news.optusnet.com.au>,
Paul Blair <pblair@pcug.org.au> writes:
<snip>
Strangest one I ever encountered was while working at IBM, already notorious
for Blue-speak: one never, but NEVER, spoke of shutting down a machine.
Rather, one quiesced the machine. And how does one conjugate _that_ verb?
I quiesce, you quiesce, he/she quiesces? Drives me nuts to this day.
(p)Sycho Ol' Bob
--
Robert G. Melson | Rio Grande MicroSolutions | El Paso, Texas
-----
Under democracy one party always devotes its chief energies to trying to
prove that the other party is unfit to rule---and both commonly succeed,
and are right." ---H. L. Mencken
Paul Blair <pblair@pcug.org.au> writes:
<snip>
Disambiguitise....that's the word (?) I was trying to think of. Only in
the world of computers...
Paul
Strangest one I ever encountered was while working at IBM, already notorious
for Blue-speak: one never, but NEVER, spoke of shutting down a machine.
Rather, one quiesced the machine. And how does one conjugate _that_ verb?
I quiesce, you quiesce, he/she quiesces? Drives me nuts to this day.
(p)Sycho Ol' Bob
--
Robert G. Melson | Rio Grande MicroSolutions | El Paso, Texas
-----
Under democracy one party always devotes its chief energies to trying to
prove that the other party is unfit to rule---and both commonly succeed,
and are right." ---H. L. Mencken
-
Paul Blair
Re: [OT} Re: Error Message in Legacy
Robert Melson wrote:
And I also found "disambiguate".
Paul
In article <448e43d5$0$25132$afc38c87@news.optusnet.com.au>,
Paul Blair <pblair@pcug.org.au> writes:
snip
Disambiguitise....that's the word (?) I was trying to think of. Only in
the world of computers...
Paul
Strangest one I ever encountered was while working at IBM, already notorious
for Blue-speak: one never, but NEVER, spoke of shutting down a machine.
Rather, one quiesced the machine. And how does one conjugate _that_ verb?
I quiesce, you quiesce, he/she quiesces? Drives me nuts to this day.
(p)Sycho Ol' Bob
And I also found "disambiguate".
Paul
-
Charani
Re: Error Message in Legacy
On Mon, 12 Jun 2006 11:34:33 GMT, Gene wrote:
Thank you for that. I'll have a look there later because I keep
getting Run time errors, esp if I'm going back and forth to the
reports and/or checking data with online sources such as freebmd and,
particularly, 1837online.
Legacy have the best customer service I've come across in a long time
- and a help file that's actually helpful!!
) Other firms could
learn a lot from Legacy (are you listening PlusNet??)
If you go to the Legacy Family Tree Technical Support site you will find
the following.
http://www.legacyfamilytree.com/Help.asp
http://www.legacyfamilytree.com/helpError13.asp
"Please delete the contents of the C:\Windows\Temp folder and update
your Legacy program"
This should be your first resource for problems with Legacy as they can
answer almost any question you may have.
Thank you for that. I'll have a look there later because I keep
getting Run time errors, esp if I'm going back and forth to the
reports and/or checking data with online sources such as freebmd and,
particularly, 1837online.
Legacy have the best customer service I've come across in a long time
- and a help file that's actually helpful!!
learn a lot from Legacy (are you listening PlusNet??)
-
Nicole Blythe
Re: Error Message in Legacy
If you go to the Legacy Family Tree Technical Support site you will find
If I'm understanding the site properly, I need to purchase the upgrade to
Ver 6 to fix this problem. I'm currently using Ver 5 Deluxe and it appears
to me that if I download the fix for this problem, I'll get Ver 6 standard
and will lose my deluxe features I have in Ver 5. Is this correct?
Nicole
the following.
http://www.legacyfamilytree.com/Help.asp
http://www.legacyfamilytree.com/helpError13.asp
"Please delete the contents of the C:\Windows\Temp folder and update
your Legacy program"
If I'm understanding the site properly, I need to purchase the upgrade to
Ver 6 to fix this problem. I'm currently using Ver 5 Deluxe and it appears
to me that if I download the fix for this problem, I'll get Ver 6 standard
and will lose my deluxe features I have in Ver 5. Is this correct?
Nicole
-
Gene
Re: Error Message in Legacy
Nicole Blythe wrote:
line update yet?
You really should go to http://www.legacyfamilytree.com/Help.asp and
seek help there. They are the experts. I would also subscribe to
LegacyUserGroup@LegacyFamilyTree.com. There is a lot of help to be had
there as well.
Good luck,
Gene
If you go to the Legacy Family Tree Technical Support site you will find
the following.
http://www.legacyfamilytree.com/Help.asp
http://www.legacyfamilytree.com/helpError13.asp
"Please delete the contents of the C:\Windows\Temp folder and update
your Legacy program"
If I'm understanding the site properly, I need to purchase the upgrade to
Ver 6 to fix this problem. I'm currently using Ver 5 Deluxe and it appears
to me that if I download the fix for this problem, I'll get Ver 6 standard
and will lose my deluxe features I have in Ver 5. Is this correct?
Nicole
It doesn't state you have to upgrade, just update. Have you done an on
line update yet?
You really should go to http://www.legacyfamilytree.com/Help.asp and
seek help there. They are the experts. I would also subscribe to
LegacyUserGroup@LegacyFamilyTree.com. There is a lot of help to be had
there as well.
Good luck,
Gene
-
Helen Castle
Re: Error Message in Legacy
Nicole - I would go with the email from Sherry from Millennia Corp who
said:
*********************************
Please email Legacy support directly at Support@MillenniaCorp.com with
this problem and we'll work on it with you.
Thanks for using Legacy.
Sherry
****************
Sherry is extremely helpful and is a Bona Fide employee of Millennia Corp
Rather than using the web site to fix it
Helen Castle
narangba
"Nicole Blythe" <knblythe@bellsouth.net> wrote in message
news:Wxikg.14160$gv2.2271@bignews3.bellsouth.net...
said:
*********************************
Please email Legacy support directly at Support@MillenniaCorp.com with
this problem and we'll work on it with you.
Thanks for using Legacy.
Sherry
****************
Sherry is extremely helpful and is a Bona Fide employee of Millennia Corp
Rather than using the web site to fix it
Helen Castle
narangba
"Nicole Blythe" <knblythe@bellsouth.net> wrote in message
news:Wxikg.14160$gv2.2271@bignews3.bellsouth.net...
If you go to the Legacy Family Tree Technical Support site you will find
the following.
http://www.legacyfamilytree.com/Help.asp
http://www.legacyfamilytree.com/helpError13.asp
"Please delete the contents of the C:\Windows\Temp folder and update
your Legacy program"
If I'm understanding the site properly, I need to purchase the upgrade to
Ver 6 to fix this problem. I'm currently using Ver 5 Deluxe and it
appears
to me that if I download the fix for this problem, I'll get Ver 6 standard
and will lose my deluxe features I have in Ver 5. Is this correct?
Nicole
-
Charani
Re: Error Message in Legacy
On Fri, 16 Jun 2006 10:03:54 +1000, Helen Castle wrote:
I agree with both your comments, Helen. Sherry is brilliant. She's
helped me out a couple of times.
Nicole - I would go with the email from Sherry from Millennia Corp who
said:
*********************************
Please email Legacy support directly at Support@MillenniaCorp.com with
this problem and we'll work on it with you.
Thanks for using Legacy.
Sherry
****************
Sherry is extremely helpful and is a Bona Fide employee of Millennia Corp
Rather than using the web site to fix it
I agree with both your comments, Helen. Sherry is brilliant. She's
helped me out a couple of times.