Web Page access

[Julie Goucher]

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

At first I thought it might be IE so I tried Mozila Firefox, but I
still can not see the page. My anti virus is AVG and I have it
updated everyday, I have deactivated it and tried, and at first I
though this was the problem, but apparently not. I have added the
BookCrossing URL to my accept list, but this has made no change.

I have emailed support at BC, but had no response.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.


--
--
Regards,
Julie Goucher
[email protected]
http://www.anglers-rest.net
http://www.C-J.org.uk

ORLANDO & WORSHIP One Name Studies ~ GOONS Member 3925
http://www.orlando-ons.co.uk

[DaKar]

Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.

It has a lot of javascript you haven't turned that off have you ?

[Charani]

On Wed, 08 Feb 2006 07:58:42 GMT, Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

At first I thought it might be IE so I tried Mozila Firefox, but I
still can not see the page. My anti virus is AVG and I have it
updated everyday, I have deactivated it and tried, and at first I
though this was the problem, but apparently not. I have added the
BookCrossing URL to my accept list, but this has made no change.

I have emailed support at BC, but had no response.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.

I use Mozilla 1.7.12 and was able to access the site with no problems.
What firewall are you running? Is BookCrossing allowed in there?
Have any settings in there been adjusted recently?

I've one or two sites that have suddenly decided I don't have cookies
allowed for them, which I do.

If no one here can come up with a solution, I'd suggest subbing to
alt.pcnews and asking in there. There are very good techies in there
and they are friendly, so don't be afraid to post )

[Mrs Julie Goucher]

"DaKar" <[email protected]> wrote in message
news:[email protected]...
Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.

It has a lot of javascript you haven't turned that off have you ?

No, I've just checked, and the boxes are ticked.

Julie

[Mrs Julie Goucher]

I use Mozilla 1.7.12 and was able to access the site with no problems.
What firewall are you running? Is BookCrossing allowed in there?
Have any settings in there been adjusted recently?
I've one or two sites that have suddenly decided I don't have cookies

allowed for them, which I do

I have set the site to the allowed list. No settings have been changed.
I keep my PC updated with anti virus daily.

If no one here can come up with a solution, I'd suggest subbing to
alt.pcnews and asking in there. There are very good techies in there
and they are friendly, so don't be afraid to post )

Thanks for that. I'll nip over there and post the question. Interesting,
I could access site on Friday, but not since.

Thanks

Julie

[Robert Heiling]

Mrs Julie Goucher wrote:

"DaKar" <[email protected]> wrote in message
news:[email protected]...
Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.



It has a lot of javascript you haven't turned that off have you ?

No, I've just checked, and the boxes are ticked.

Julie

Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then do the
download, install, & verify and then try your website again.

HTH
Bob

[Joe Makowiec]

On 08 Feb 2006 in soc.genealogy.computing, Robert Heiling wrote:

"DaKar" <[email protected]> wrote in message
news:[email protected]... Julie Goucher
wrote:

This isn't a genealogy specific computer issue, but I wonder if
anyone can help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access is
nigh on impossible.
[snip]
Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then
do the download, install, & verify and then try your website again.

Uh, Bob? That's JAVA. I just checked the OP's problem page, and I see
no evidence of java anywhere on it. In fact, I have java disabled in
my browser, so I'd know right away. Java != javascript, which that
page does have some of, but again, the page works even if javascript is
disabled.

--
Joe Makowiec
http://makowiec.org/
Email: http://makowiec.org/contact/?Joe

[Robert Heiling]

Joe Makowiec wrote:

On 08 Feb 2006 in soc.genealogy.computing, Robert Heiling wrote:

"DaKar" <[email protected]> wrote in message
news:[email protected]... Julie Goucher
wrote:

This isn't a genealogy specific computer issue, but I wonder if
anyone can help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access is
nigh on impossible.
[snip]
Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then
do the download, install, & verify and then try your website again.

Uh, Bob? That's JAVA. I just checked the OP's problem page, and I see
no evidence of java anywhere on it. In fact, I have java disabled in
my browser, so I'd know right away. Java != javascript, which that
page does have some of, but again, the page works even if javascript is
disabled.

Uh, Joe? Do you have a solution to her problem? No you say? Then will any harm
be done by having her visit that Sun website. No you say? Ahhh! I didn't think
so. Could we simply wait and see what happens?

Bob

[Robert G. Eldridge]

On Wed, 08 Feb 2006 13:30:57 -0800, Robert Heiling
<[email protected]> wrote:

Mrs Julie Goucher wrote:

"DaKar" <[email protected]> wrote in message
news:[email protected]...
Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.



It has a lot of javascript you haven't turned that off have you ?

No, I've just checked, and the boxes are ticked.

Julie

Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then do the
download, install, & verify and then try your website again.

HTH
Bob

I'm a bit puzzled at how checking your Java setup should, would or
could resolve potential javascript issues.

I've always understood Java and javascript to be different beasts.

--
Bob

[DaKar]

Robert Heiling wrote:

Uh, Bob? That's JAVA. I just checked the OP's problem page, and I see
no evidence of java anywhere on it. In fact, I have java disabled in
my browser, so I'd know right away. Java != javascript, which that
page does have some of, but again, the page works even if javascript is
disabled.

Uh, Joe? Do you have a solution to her problem? No you say? Then will any
harm be done by having her visit that Sun website. No you say? Ahhh! I
didn't think so. Could we simply wait and see what happens?

Bob

Good point, I just had another thought, corrupt cache or your isp's proxy
is being an arse, try clearing the cache and running scandisk just to clean
things up and failing that try turning off your proxy if you are using one.

[Robert Heiling]

"Robert G. Eldridge" wrote:

On Wed, 08 Feb 2006 13:30:57 -0800, Robert Heiling
[email protected]> wrote:

Mrs Julie Goucher wrote:

"DaKar" <[email protected]> wrote in message
news:[email protected]...
Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.



It has a lot of javascript you haven't turned that off have you ?

No, I've just checked, and the boxes are ticked.

Julie

Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then do the
download, install, & verify and then try your website again.

HTH
Bob

I'm a bit puzzled at how checking your Java setup should, would or
could resolve potential javascript issues.

I've always understood Java and javascript to be different beasts.

What puzzles me is that your post contains neither a real nor a tentative
solution to the problem at hand. I've always understood that offering solutions
was one of the purposes in posting.

Bob

[[email protected]]

Robert Heiling wrote:

"Robert G. Eldridge" wrote:

On Wed, 08 Feb 2006 13:30:57 -0800, Robert Heiling
[email protected]> wrote:

Mrs Julie Goucher wrote:

"DaKar" <[email protected]> wrote in message
news:[email protected]...
Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.



It has a lot of javascript you haven't turned that off have you ?

No, I've just checked, and the boxes are ticked.

Julie

Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then do the
download, install, & verify and then try your website again.

HTH
Bob

I'm a bit puzzled at how checking your Java setup should, would or
could resolve potential javascript issues.

I've always understood Java and javascript to be different beasts.

What puzzles me is that your post contains neither a real nor a tentative
solution to the problem at hand. I've always understood that offering solutions
was one of the purposes in posting.

Bob

One of...but certainly not the only reason for doing so.

Elucidating another aspect of the problem which has not previously been
made manifest while offering no actual solution is also a reason for
posting.

--
The Verminator

[Robert Heiling]

"[email protected]" wrote:

Robert Heiling wrote:
"Robert G. Eldridge" wrote:

On Wed, 08 Feb 2006 13:30:57 -0800, Robert Heiling
[email protected]> wrote:

Mrs Julie Goucher wrote:

"DaKar" <[email protected]> wrote in message
news:[email protected]...
Julie Goucher wrote:

This isn't a genealogy specific computer issue, but I wonder if anyone can
help me.

I am using IE and having trouble seeing a particular web page.
The URL is http://www.bookcrossing.com
Others on the BC mailing list at Yahoo can access the page fine.
The trouble started about three weeks ago, when I find access
is nigh on impossible.

Does anyone have any suggestions on what might be the problem,
and how I can rectify the situation.



It has a lot of javascript you haven't turned that off have you ?

No, I've just checked, and the boxes are ticked.

Julie

Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then do the
download, install, & verify and then try your website again.

HTH
Bob

I'm a bit puzzled at how checking your Java setup should, would or
could resolve potential javascript issues.

I've always understood Java and javascript to be different beasts.

What puzzles me is that your post contains neither a real nor a tentative
solution to the problem at hand. I've always understood that offering solutions
was one of the purposes in posting.

Bob

One of...but certainly not the only reason for doing so.

Elucidating another aspect of the problem which has not previously been
made manifest while offering no actual solution is also a reason for
posting.

I guess I'm to assume that the above is your reason for posting then.<LOL> Too
bad you don't have anything on-topic to offer. In any case, belaboring the
obvious as in the prior posts leads nowhere and doesn't equate to asking some
questions that really should be asked. We do know that the webpage does some
browser-sniffing to present alternative renderings, but we actually don't even
know what the lady is seeing on her screen. So let me snip & condense

the problem:
*) using IE and having trouble seeing a particular web page.
*) started about three weeks ago,
*) when I find access is nigh on impossible.

questions:
Had it worked up to three weeks ago?
What is seen on the screen when attempting to access the website?
A blank screen? What color? Any pattern?
Or do you get a 'page not found' error?

If it's the latter, then please describe your hardware connection to the
Internet - modem, router? Describe any firewall software such as Norton, Zone
Alarm, etc.

Bob

[Charani]

On Wed, 08 Feb 2006 18:14:20 GMT, Mrs Julie Goucher wrote:

Thanks for that. I'll nip over there and post the question. Interesting,
I could access site on Friday, but not since.

YW )

Tis weird, but that's computers for you <G>

[Mrs Julie Goucher]

questions:

Had it worked up to three weeks ago?
Yes...and loaded quick!

What is seen on the screen when attempting to access the website?
A blank screen? What color? Any pattern?
Or do you get a 'page not found' error?
There is an "I" and the page is not found.

If it's the latter, then please describe your hardware connection to the
Internet - modem, router? Describe any firewall software such as Norton,
Zone
Alarm, etc.

I used a router, which I have turned off and on again. My anti virus is
AVG and I use Windows XP Pro firewall.

Julie
Bob

[Mrs Julie Goucher]

Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then do the
download, install, & verify and then try your website again.

I went to the site and did the latest download of Java then
did the above.The web page confirmed by installation of
Java.

I still have the "I" and page can not be displayed.

Julie

[Robert Heiling]

Mrs Julie Goucher wrote:

Then use this site to make sure this working.
http://www.java.com/en/download/manual.jsp
Scroll to the right there and do a Verify. If it won't verify, then do the
download, install, & verify and then try your website again.

I went to the site and did the latest download of Java then
did the above.The web page confirmed by installation of
Java.

You only needed to do the download if a Verify failed as that was only intended
as an additional quick sanity check of your browser and syswtem. But no harm
done.

I still have the "I" and page can not be displayed.

See my next post.

Bob

[Robert Heiling]

Mrs Julie Goucher wrote:

questions:
Had it worked up to three weeks ago?
Yes...and loaded quick!

What is seen on the screen when attempting to access the website?
A blank screen? What color? Any pattern?
Or do you get a 'page not found' error?
There is an "I" and the page is not found.

If it's the latter, then please describe your hardware connection to the
Internet - modem, router? Describe any firewall software such as Norton,
Zone
Alarm, etc.

I see that you've since reported a "page not found" error plus some other
complications. I won't speculate on that as I think the people who are helping
you are aware of the possibilities and I don't care to invite target practice
here.

I used a router, which I have turned off and on again.

My anti virus is
AVG and I use Windows XP Pro firewall.

I've been following the discussion in the other newsgroup and I think you're in
good hands and will let them handle this. It's only fair and you know about too
many cooks and all that. Please do tell them more about what you are seeing
though. Tell them if you are seeing any of the text and images! That's important
and I can't tell myself from your accounting. Too much would be far better than
too little.

Good luck!
Bob

[Mrs Julie Goucher]

I've been following the discussion in the other newsgroup and I think
you're in
good hands and will let them handle this. It's only fair and you know about
too
many cooks and all that. Please do tell them more about what you are
seeing
though. Tell them if you are seeing any of the text and images! That's
important
and I can't tell myself from your accounting. Too much would be far better
than
too little.

Bob,
Thanks so much for your comments and suggestions. It is
much appreciated. I was simply out of ideas on what the
problem could be......jolly frustrating though!

Regards
Julie

[Mrs Julie Goucher]

I've followed all the advice for this problem. This morning IE was
running very slow. I restored the PC to yesterday, checked my cache
again and tried again and can now access the site.

Does anyone have any advice or suggestions on how I can avoid this
happening again.?

Thanks so much for the help and suggestions I have been give,
it has much appreciated.

Julie

[Julie Goucher]

I've followed all the advice for this problem. This morning IE was
running very slow. I restored the PC to yesterday, checked my cache
again and tried again and can now access the site.

I had access for about 30 mins then gone again and I get
"The page can not be displayed"

Mmmmm

Julie

[Dave Hinz]

On Fri, 10 Feb 2006 11:52:59 GMT, Mrs Julie Goucher <[email protected]> wrote:

I've followed all the advice for this problem. This morning IE was
running very slow. I restored the PC to yesterday, checked my cache
again and tried again and can now access the site.

Does anyone have any advice or suggestions on how I can avoid this
happening again.?

Haven't been following closely - have you tried Firefox?

[Mrs Julie Goucher]

Haven't been following closely - have you tried Firefox?

Yes, I tried Firefox, still nothing, however,
I restored the computer to as far back as Jan 12th.
Since then I had only done several bits.
1. Downloaded Mozilla
2. Upgraded Skype
3.Usual AVG & Windows updates.
4. Java Update
5. NetMeet

I then gradually went through them one by one to see what the problem was.
Actually I can't tell as I have upgraded my AVG, but disabled while on BC
site. I don't open attachments anyway until they are checked.

Currently, I can access the site, but for how long is anyone's guess.

Julie

[Charani]

On Fri, 10 Feb 2006 18:51:38 GMT, Mrs Julie Goucher wrote:

Currently, I can access the site, but for how long is anyone's guess.

Just a thought: try uninstalling and reinstalling your firewall.

I suddenly found I couldn't download any .pdf files or gedcoms. I
tried disabling SpywareBlaster, Spybot and all ad blocking in Zone
Alarm but still had the problem. Tried in IE and still got the same
error message. SpywareBlaster and Spybot were re-enabled and ZA was
uninstalled and re-installed. I haven't tried any pdfs but I can get
the gedcoms again.

Something had obviously been changed in the firewall but I haven't a
clue what!!

<<< off to try Ancestry to see if that will now work.