Ancestry / MyFamily

[Clarence]

For information -

Ancestry.com has an offer at:

http://landing.ancestry.com/records/rec ... s_offer_v2

for the US Records Collection. That page clearly indicates that the
offer includes the US Census and much more. IT DOES NOT ! I would
warn everyone to be very careful of the offers on Ancestry's pages.

I took 'advantage' of this offer - only to find that it was not what
was advertised. I called Ancestry immediately and, after many words
and a review of the webpage, was assured that the account was
cancelled and that an immediate refund was to be made. This also DID
NOT HAPPEN !

I have filed an FTC complaint regarding this issue, and would strongly
suggest that each and every person who has a similar problem with
these folks do the same. I have no problem paying for services but I
do have a problem with advertisements that appear fraudulent and
failure to provide prompt refunds when it is discovered. The FTC
website is at http://www.ftc.gov/

By the way - you will note the misleading page is still active !!

C.W.

[Wayne Howell]

Clarence wrote:

For information -

Ancestry.com has an offer at:

http://landing.ancestry.com/records/rec ... s_offer_v2

for the US Records Collection. That page clearly indicates that the
offer includes the US Census and much more. IT DOES NOT ! I would
warn everyone to be very careful of the offers on Ancestry's pages.

I took 'advantage' of this offer - only to find that it was not what
was advertised. I called Ancestry immediately and, after many words
and a review of the webpage, was assured that the account was
cancelled and that an immediate refund was to be made. This also DID
NOT HAPPEN !

I have filed an FTC complaint regarding this issue, and would strongly
suggest that each and every person who has a similar problem with
these folks do the same. I have no problem paying for services but I
do have a problem with advertisements that appear fraudulent and
failure to provide prompt refunds when it is discovered. The FTC
website is at http://www.ftc.gov/

By the way - you will note the misleading page is still active !!

C.W.
You've said the page "appears fraudulent"....you've said that it doesn't

provide what is says it does.......

HOW is it fraudulent? What does it NOT provide that it says it does?
You can't make these accusations without providing some evidence of
their wrongdoing.

[Gjest]

On Tue, 07 Sep 2004 22:12:08 -0700, Wayne Howell
<[email protected]> wrote:

Clarence wrote:
For information -

Ancestry.com has an offer at:

http://landing.ancestry.com/records/rec ... s_offer_v2

for the US Records Collection. That page clearly indicates that the
offer includes the US Census and much more. IT DOES NOT ! I would
warn everyone to be very careful of the offers on Ancestry's pages.

You've said the page "appears fraudulent"....you've said that it doesn't
provide what is says it does.......

HOW is it fraudulent? What does it NOT provide that it says it does?
You can't make these accusations without providing some evidence of
their wrongdoing.

He stated it clearly. The offer does not include the acclaimed US
Census. How much more clearly do you want him to state it you
Ancestry.com shill.

[Wayne Howell]

[email protected] wrote:

On Tue, 07 Sep 2004 22:12:08 -0700, Wayne Howell
[email protected]> wrote:


Clarence wrote:

For information -

Ancestry.com has an offer at:

http://landing.ancestry.com/records/rec ... s_offer_v2

for the US Records Collection. That page clearly indicates that the
offer includes the US Census and much more. IT DOES NOT ! I would
warn everyone to be very careful of the offers on Ancestry's pages.


You've said the page "appears fraudulent"....you've said that it doesn't
provide what is says it does.......

HOW is it fraudulent? What does it NOT provide that it says it does?
You can't make these accusations without providing some evidence of
their wrongdoing.



He stated it clearly. The offer does not include the acclaimed US
Census. How much more clearly do you want him to state it you
Ancestry.com shill.
I'd like to respond to you personally, but since you hide behind a

pseudonym and a non-existent address, I can't. My experiences have led
me to realize that folks (like you) who hide themselves (like you) are
quite often trolls----so, until otherwise convinced, I'll draw that
conclusion regarding your posting.

I am not an "Ancestry.com shill". I am however, a long time user of
Ancestry.com. I'm a professional genealogy researcher, and I access it
very often....and I'm quite satisfied with the products they provide.

My curiosity about Clarence's accusatory posting comes from the fact
that I subscribe to the very same collection----and I receive exactly
what it claims to provide in the box labeled "What do you get?". There
is nothing stated in the ad that I do not receive. The banner of the ad
suggests that you receive the "U.S. Census"....but in the "What do you
get?" box it specifies that you get the "U.S. Federal Census Indexes".

To quote (in part) you.... "How much more clearly do you want....." the
ad to state "What do you get?"

I suspect that Clarence simply did not exercise a long standing proviso
("Let the buyer beware"), and also did not read the full ad---and jumped
to the conclusion that he was receiving the entire census collection.
I do agree with one statement Clarence made: "I would warn everyone to
be very careful of the offers on Ancestry's pages." That is a good
practice with any offer from anyone. If in doubt, contact the
advertiser for clarification.

My question to Clarence stands: What did the ad say was provided that
was not? How was the ad fraudulent (intentional pervasion of truth)?

Wayne Howell
GenSearch

[Gjest]

On Wed, 08 Sep 2004 07:36:25 -0700, Wayne Howell
<[email protected]> wrote:

I'd like to respond to you personally, but since you hide behind a
pseudonym and a non-existent address, I can't. My experiences have led
me to realize that folks (like you) who hide themselves (like you) are
quite often trolls----so, until otherwise convinced, I'll draw that
conclusion regarding your posting.

People like me who hide behind fake email addresses are people who are
smart enough not to blast their real name and email address across an
uncontrolled SPAM and weirdo infested medium.

You may want that garbage in your email box but I do not. Nor do I
want to open myself again to some weirdo showing up at my door.
Once is enough.

Ancestry.com is a rip off especially when with the correct knowledge,
you can access Heritage Quest for free.

[Dave Mayall]

<[email protected]> wrote in message
news:[email protected]...

On Wed, 08 Sep 2004 07:36:25 -0700, Wayne Howell
[email protected]> wrote:

People like me who hide behind fake email addresses are people who are
smart enough not to blast their real name and email address across an
uncontrolled SPAM and weirdo infested medium.

But not smart enough to read an advert carefully.

[Wayne Howell]

[email protected] wrote:
snip

People like me who hide behind fake email addresses are people who are
smart enough not to blast their real name and email address across an
uncontrolled SPAM and weirdo infested medium.

You may want that garbage in your email box but I do not. Nor do I
want to open myself again to some weirdo showing up at my door.
Once is enough.

Ancestry.com is a rip off especially when with the correct knowledge,
you can access Heritage Quest for free.

They also may be folks who want to troll, post unsubstantiated
accusations, rude remarks, hate messages, download porn, lure children,
send "uncontrolled SPAM and weirdo messages", be a general asshole, etc.
without having to face the responsibility of their actions.

They also may be folks who are not smart enough (to use your claim) to
avoid "uncontrolled SPAM and weirdo infested medium" by the use of one
of the several spam control programs that are available. My name, my
email address, even (in some locations) my phone number and/or address
is scattered all over the genealogical and scientific spectrum, and I
don't receive more that one or two unwanted messages a week. I
correspond with a large number of folks daily and seldom find anyone who
has to hide themselves to avoid unwanted mail.

BTW....I use Spam Arrest---does that make me a spam arrest shill?

Wayne Howell
GenSearch

[Robert M. Riches Jr.]

On 2004-09-08, [email protected] <[email protected]> wrote:

People like me who hide behind fake email addresses are people who are
smart enough not to blast their real name and email address across an
uncontrolled SPAM and weirdo infested medium.

You may want that garbage in your email box but I do not. Nor do I
want to open myself again to some weirdo showing up at my door.
Once is enough.

A suggestion: it can be useful to use a disposable email
address for situations like usenet posting where harvesting
by spammers is likely.

My ISP gives me several sub-accounts, so I use one of them
(see below) for posting. I have received a few legitimate
replies and have been able to help a few people with
questions.

You could set up other 'free' email addresses if your ISP
doesn't support multiple aliases.

If spammers hit the disposable address hard enough to be a
problem, simply delete the address and switch to a new one.
(My next one is already in place and ready to go, if/when it
is needed.)

Good luck.

Robert Riches
[email protected]
(Yes, that is one of my email addresses.)

[J. Hugh Sullivan]

On Wed, 08 Sep 2004 15:42:50 GMT, [email protected] wrote:

On Wed, 08 Sep 2004 07:36:25 -0700, Wayne Howell
[email protected]> wrote:

I'd like to respond to you personally, but since you hide behind a
pseudonym and a non-existent address, I can't. My experiences have led
me to realize that folks (like you) who hide themselves (like you) are
quite often trolls----so, until otherwise convinced, I'll draw that
conclusion regarding your posting.

People like me who hide behind fake email addresses are people who are
smart enough not to blast their real name and email address across an
uncontrolled SPAM and weirdo infested medium.

You may want that garbage in your email box but I do not. Nor do I
want to open myself again to some weirdo showing up at my door.
Once is enough.

Ancestry.com is a rip off especially when with the correct knowledge,
you can access Heritage Quest for free.

With the correct knowledge you can review more census years with
Ancestry.co, than HQ - I view both as I please.

Sometimes you can't find a name on one but you can the other because
one is spelled right and the other wrong. Also, you can't use Soundex
on HQ.

I've subscribed to Ancestry.com for several years and I am satisfied I
got exactly what they said I would every year.

Hugh

[Wayne Howell]

J. Hugh Sullivan wrote:

I've subscribed to Ancestry.com for several years and I am satisfied I
got exactly what they said I would every year.

Hugh

Carefull there....you'll become a shill also! <g>

Wayne Howell
GenSearch

[Dave Hinz]

On Wed, 08 Sep 2004 14:14:12 -0700, Wayne Howell <[email protected]> wrote:

J. Hugh Sullivan wrote:

I've subscribed to Ancestry.com for several years and I am satisfied I
got exactly what they said I would every year.

Carefull there....you'll become a shill also! <g

OOh, me too? Can I say "read what you're subscribing to" and be a shill
too? Do I get extra shill-points for saying something like "Oh, by the
way, it's a subscription service that autorenews just like every other
subscription service" too? I mean, it's been _weeks_ since someone
showed up, posted with a fake name, and complained about that aspect
of commercial services.

Dave Hinz

[Ron Head]

"Clarence" <[email protected]> wrote in message
news:[email protected]...

For information -

Ancestry.com has an offer at:

http://landing.ancestry.com/records/rec ... s_offer_v2

for the US Records Collection. That page clearly indicates that the
offer includes the US Census and much more. IT DOES NOT ! I would
warn everyone to be very careful of the offers on Ancestry's pages.

I took 'advantage' of this offer - only to find that it was not what
was advertised. I called Ancestry immediately and, after many words
and a review of the webpage, was assured that the account was
cancelled and that an immediate refund was to be made. This also DID
NOT HAPPEN !

I have filed an FTC complaint regarding this issue, and would strongly
suggest that each and every person who has a similar problem with
these folks do the same. I have no problem paying for services but I
do have a problem with advertisements that appear fraudulent and
failure to provide prompt refunds when it is discovered. The FTC
website is at http://www.ftc.gov/

By the way - you will note the misleading page is still active !!

C.W.

C.W. doesn't indicate exactly what his/her complaint was about
Ancestry.com -- what was promised in the promotion that was not delivered?
The website cited lists eight things under "What do you get?":
. U.S. Federal Census Indexes
. Social Security Death Index
. Birth, Marriage and Death Records
. Military Records
. Slave Narratives
. Court, land and probate records
. Regional histories
. City directories


and three more things under "Plus":
. Online Learning Center
. Ancestry World Tree
. Message Boards


Which of these eleven resources was C.W. unable to access? It would be
helpful to know what was misleading about this offer, if we are to be
accurately informed.

[Gjest]

On Wed, 08 Sep 2004 10:08:31 -0700, Wayne Howell
<[email protected]> wrote:

My name, my
email address, even (in some locations) my phone number and/or address
is scattered all over the genealogical and scientific spectrum, and I
don't receive more that one or two unwanted messages a week. I
correspond with a large number of folks daily and seldom find anyone who
has to hide themselves to avoid unwanted mail.

BTW....I use Spam Arrest---does that make me a spam arrest shill?

Wayne Howell
GenSearch

If you've let your phone and location be posted, you deserve any bad
that comes your way.

[Robert Heiling]

Clarence wrote:

For information -

Ancestry.com has an offer at:

http://landing.ancestry.com/records/rec ... s_offer_v2

for the US Records Collection. That page clearly indicates that the
offer includes the US Census and much more. IT DOES NOT ! I would
warn everyone to be very careful of the offers on Ancestry's pages.

I took 'advantage' of this offer - only to find that it was not what
was advertised.

Although it's possible to imagine the scenario that led you to your
conclusion, it would be better if we heard it from you directly. What
steps were you going through when you discovered that you didn't have
access to the US Census?

Bob

[J. Hugh Sullivan]

On Wed, 08 Sep 2004 14:14:12 -0700, Wayne Howell
<[email protected]> wrote:

J. Hugh Sullivan wrote:

I've subscribed to Ancestry.com for several years and I am satisfied I
got exactly what they said I would every year.

Hugh

Carefull there....you'll become a shill also! <g

Wayne Howell
GenSearch

I doubt they can afford me!

But just in case, I think they're getting a bit greedy. That ought to
even things up!

Hugh

[Steve Hayes]

On Wed, 08 Sep 2004 22:26:38 GMT, [email protected] wrote:

If you've let your phone and location be posted, you deserve any bad
that comes your way.

Why?

Is it a criminal offrence to do that?

Or is it a challenge to the goddess of fortune?

"Deserve" suggests that it is an action that is evil in itself.


--
Steve Hayes from Tshwane, South Africa
http://www.geocities.com/Athens/7734/stevesig.htm
E-mail - see web page, or parse: shayes at dunelm full stop org full stop uk