Ancestry.com Census Image Access

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MikeS

Ancestry.com Census Image Access

Legg inn av MikeS » 22 sep 2004 22:18:59

Is anyone having problems accessing census images on ancestry.com. The past
couple of days I have been getting the following message: " Error Decoding
Image -- Error Downloading Data from Server." I cannot access the 1840,
1850, 1860, 1900 or 1920, etc. census images at all. These may all be MrSID
images. I have reinstalled the plugin and also checked for ActiveX
controls. Is it possible the problems are being caused by the security
settings in the Windows SP2 package?

Any information or suggestions appreciated.

Mike

Claude J Ortega

Re: Ancestry.com Census Image Access

Legg inn av Claude J Ortega » 22 sep 2004 22:45:22

In article <T6l4d.22296$1d6.19156@fe1.texas.rr.com>, archangel@heaven.com
says...
Is anyone having problems accessing census images on ancestry.com. The past
couple of days I have been getting the following message: " Error Decoding
Image -- Error Downloading Data from Server." I cannot access the 1840,
1850, 1860, 1900 or 1920, etc. census images at all. These may all be MrSID
images. I have reinstalled the plugin and also checked for ActiveX
controls. Is it possible the problems are being caused by the security
settings in the Windows SP2 package?

Any information or suggestions appreciated.

Mike




No problem here, WinXpHome + sp2.

I don't know what the problem might be. You mighr browse their web site.

http://www.lizardtech.com

--
Claude

Dick Stephens

Re: Ancestry.com Census Image Access

Legg inn av Dick Stephens » 23 sep 2004 01:58:11

"MikeS" <archangel@heaven.com> wrote in message
news:T6l4d.22296$1d6.19156@fe1.texas.rr.com...
Is anyone having problems accessing census images on ancestry.com. The
past couple of days I have been getting the following message: " Error
Decoding Image -- Error Downloading Data from Server." I cannot access
the 1840, 1850, 1860, 1900 or 1920, etc. census images at all. These may
all be MrSID images. I have reinstalled the plugin and also checked for
ActiveX controls. Is it possible the problems are being caused by the
security settings in the Windows SP2 package?

Any information or suggestions appreciated.

Mike



Yes, there is a problem for some users. There was a recent thread over on
soc.genealogy.computing about it, which you can find by Googling that group
with "sp2 MrSid" as I did (without the quotes). The problem may actually be
with Ancestry's server. I'm having the same problem but I haven't tried to
fix it yet.

Dick Stephens

MikeS

Re: Ancestry.com Census Image Access

Legg inn av MikeS » 23 sep 2004 02:41:30

"Dick Stephens" <hootman2@NOSPAMcomcast.net> wrote in message
news:nko4d.5528$He1.1636@attbi_s01...
Yes, there is a problem for some users. There was a recent thread over on
soc.genealogy.computing about it, which you can find by Googling that
group with "sp2 MrSid" as I did (without the quotes). The problem may
actually be with Ancestry's server. I'm having the same problem but I
haven't tried to fix it yet.

Thank you Dick. After reviewing the various threads after making a Google
search, I was able to correct the problem by switching from "Browse" mode to
"Detail" Mode for the image viewing. I have sent a query to ancestry. Will
let the group know if I get a response. Thanks again.

Mike

Dick Stephens

Re: Ancestry.com Census Image Access

Legg inn av Dick Stephens » 23 sep 2004 02:55:26

"MikeS" <archangel@heaven.com> wrote in message
news:_Yo4d.16760$Gn3.3054@fe2.texas.rr.com...
"Dick Stephens" <hootman2@NOSPAMcomcast.net> wrote in message
news:nko4d.5528$He1.1636@attbi_s01...
Yes, there is a problem for some users. There was a recent thread over
on soc.genealogy.computing about it, which you can find by Googling that
group with "sp2 MrSid" as I did (without the quotes). The problem may
actually be with Ancestry's server. I'm having the same problem but I
haven't tried to fix it yet.

Thank you Dick. After reviewing the various threads after making a Google
search, I was able to correct the problem by switching from "Browse" mode
to "Detail" Mode for the image viewing. I have sent a query to ancestry.
Will let the group know if I get a response. Thanks again.

Mike


Well, I'm always glad to help in those limited circumstances when I actually
have some information.

Now, you wouldn't have the answers to all my brick walls, would you.........
<g>.

Dick Stephens

Andrew W Applegarth

Re: Ancestry.com Census Image Access

Legg inn av Andrew W Applegarth » 23 sep 2004 03:52:51

"Dick Stephens" <hootman2@NOSPAMcomcast.net> wrote in
news:2ap4d.240259$mD.97230@attbi_s02:

Now, you wouldn't have the answers to all my brick walls, would
you......... <g>.

Dick Stephens


I doubt that I do, but post them and I'll sure take a look to see if I
have any helpful information!

- Andrew W Applegarth

(enjoys the change of pace that comes with beating his head against
somebody else's brick walls...)

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