Does anyone have a phone number for ancestry.com? I have subscribed but it
never recognizes my user name and password. I have emailed their support
but get no answer.
Jan S
Ancestry.com phone number
Moderator: MOD_nyhetsgrupper
-
Huntersglenn
Re: Ancestry.com phone number
I don't see a number that's expressly for ancestry.com, but there is one
for the parent company, MyFamily:
MyFamily.com, Inc. Corporate
360 West 4800 North
Provo, UT 84604
Phone: 801-705-7000
FAX: 801-705-7001
pr@myfamilyinc.com
Some further lurking about the ancestry.com site turned up a toll free
number for MyFamily.com:
Account Services at MyFamily.com, Inc (1-800-262-3787)
Why they can't display this stuff under the 'contact us' tab is beyond me.
Hope that helps,
Cathy
Jane Sarles wrote:
for the parent company, MyFamily:
MyFamily.com, Inc. Corporate
360 West 4800 North
Provo, UT 84604
Phone: 801-705-7000
FAX: 801-705-7001
pr@myfamilyinc.com
Some further lurking about the ancestry.com site turned up a toll free
number for MyFamily.com:
Account Services at MyFamily.com, Inc (1-800-262-3787)
Why they can't display this stuff under the 'contact us' tab is beyond me.
Hope that helps,
Cathy
Jane Sarles wrote:
Does anyone have a phone number for ancestry.com? I have subscribed but it
never recognizes my user name and password. I have emailed their support
but get no answer.
Jan S
-
Marge
Re: Ancestry.com phone number
"Jane Sarles" <janesarles@insightbb.com> wrote in message
news:_M-dnVaR-otOw1zYnZ2dnUVZ_t-mnZ2d@insightbb.com...
Try this link:
http://www.myfamilyinc.com/default.aspx?html=contact
news:_M-dnVaR-otOw1zYnZ2dnUVZ_t-mnZ2d@insightbb.com...
Does anyone have a phone number for ancestry.com? I have subscribed but
it never recognizes my user name and password. I have emailed their
support but get no answer.
Jan S
Try this link:
http://www.myfamilyinc.com/default.aspx?html=contact
-
Hugh Watkins
Re: Ancestry.com phone number
Huntersglenn wrote:
it is under the user account help menu
also 0800 **** if in UK
Hugh W
--
a wonderful artist in Denmark
http://www.ingerlisekristoffersen.dk/
Beta blogger
http://snaps4.blogspot.com/ photographs and walks
old blogger GENEALOGE
http://hughw36.blogspot.com/ MAIN BLOG
I don't see a number that's expressly for ancestry.com, but there is one
for the parent company, MyFamily:
MyFamily.com, Inc. Corporate
360 West 4800 North
Provo, UT 84604
Phone: 801-705-7000
FAX: 801-705-7001
pr@myfamilyinc.com
Some further lurking about the ancestry.com site turned up a toll free
number for MyFamily.com:
Account Services at MyFamily.com, Inc (1-800-262-3787)
Why they can't display this stuff under the 'contact us' tab is beyond me.
Hope that helps,
Cathy
Jane Sarles wrote:
Does anyone have a phone number for ancestry.com? I have subscribed
but it never recognizes my user name and password. I have emailed
their support but get no answer.
it is under the user account help menu
also 0800 **** if in UK
Hugh W
--
a wonderful artist in Denmark
http://www.ingerlisekristoffersen.dk/
Beta blogger
http://snaps4.blogspot.com/ photographs and walks
old blogger GENEALOGE
http://hughw36.blogspot.com/ MAIN BLOG
-
Michael Kenefick
Re: Ancestry.com phone number
People may actually call them. That would cost them money. Phone
lines, people, many canceling subscriptions. But I think your statement
is accurate for many companies / web pages. A "contact us" is for
contacting. Often only an e-mail address is listed (that often does not
get responded to or a canned incorrect answer), no phone number, no
address, no contact persons or group.
Mike in Ohio
Huntersglenn wrote:
lines, people, many canceling subscriptions. But I think your statement
is accurate for many companies / web pages. A "contact us" is for
contacting. Often only an e-mail address is listed (that often does not
get responded to or a canned incorrect answer), no phone number, no
address, no contact persons or group.
Mike in Ohio
Huntersglenn wrote:
I don't see a number that's expressly for ancestry.com, but there is one
for the parent company, MyFamily:
MyFamily.com, Inc. Corporate
360 West 4800 North
Provo, UT 84604
Phone: 801-705-7000
FAX: 801-705-7001
pr@myfamilyinc.com
Some further lurking about the ancestry.com site turned up a toll free
number for MyFamily.com:
Account Services at MyFamily.com, Inc (1-800-262-3787)
Why they can't display this stuff under the 'contact us' tab is beyond me.
Hope that helps,
Cathy
Jane Sarles wrote:
Does anyone have a phone number for ancestry.com? I have subscribed
but it never recognizes my user name and password. I have emailed
their support but get no answer.
Jan S
-
Gene Y.
Re: Ancestry.com phone number
Hugh Watkins wrote:
Hugh,
If it is under the user account help menu and she can't log in to her
account, how can she access it?
Gene Y.
Researching Young, Zies, Harer & Cox.
it is under the user account help menu
also 0800 **** if in UK
Hugh W
Hugh,
If it is under the user account help menu and she can't log in to her
account, how can she access it?
Gene Y.
Researching Young, Zies, Harer & Cox.
-
Hugh Watkins
Re: Ancestry.com phone number
Gene Y. wrote:
do what she did ask a friend
or create a new ID and log on to that
Hugh W
--
a wonderful artist in Denmark
http://www.ingerlisekristoffersen.dk/
Beta blogger
http://snaps4.blogspot.com/ photographs and walks
old blogger GENEALOGE
http://hughw36.blogspot.com/ MAIN BLOG
Hugh Watkins wrote:
it is under the user account help menu
also 0800 **** if in UK
Hugh W
Hugh,
If it is under the user account help menu and she can't log in to her
account, how can she access it?
do what she did ask a friend
or create a new ID and log on to that
Hugh W
--
a wonderful artist in Denmark
http://www.ingerlisekristoffersen.dk/
Beta blogger
http://snaps4.blogspot.com/ photographs and walks
old blogger GENEALOGE
http://hughw36.blogspot.com/ MAIN BLOG
-
Gene Y.
Re: Ancestry.com phone number
Hugh Watkins wrote:
This is in a free user account menu. Much more clearer now. I thought
she was referring to a pay subscription.
Gene Y.
Researching Young, Zies, Harer & Cox.
Gene Y. wrote:
Hugh Watkins wrote:
it is under the user account help menu
also 0800 **** if in UK
Hugh W
Hugh,
If it is under the user account help menu and she can't log in to her
account, how can she access it?
do what she did ask a friend
or create a new ID and log on to that
Hugh W
Ah!
This is in a free user account menu. Much more clearer now. I thought
she was referring to a pay subscription.
Gene Y.
Researching Young, Zies, Harer & Cox.