Warning against subscribing to newspaperARCHIVE.com

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Stuart LeVine

Warning against subscribing to newspaperARCHIVE.com

Legg inn av Stuart LeVine » 25 okt 2006 18:29:08

This is the strongest possible warning against subscribing to
NewspaperARCHIVE.com

1. The selection of papers is very limited, and worse, the selection of
years is terrible. Some papers have only 1 or 2 years.

You won't realize this as you have to really search around. All you will
experience is that your search will come back

empty.

2. The customer service is the worst I have ever experienced from a web
site. Seven times I contacted them with a problem.

Twice they responded asking me to explain the problem (which was explained
in my email). Four times they never responded.

Once they responded that the problem was a feature (A search for the name
Tames give a result James, Prival gives Private and

Polivy gives Policy). They never answer their phone. They take you number
and don't return your calls.

3. Here is an example of what most of the returns from a search look like.
They are useless:

ltiiill, nlnst be written in a style and pertain, to PRIVUL'efuritters will
only

d nuirtyr muat-ho nhuied with thn piuun and nni-um- PRIVUL.i Hiu-n-tary

IIANNA- Two tilitinc'fiiriibhfil; VljIMrrii; PRIVUL- ms Jtujf ?15, Velvrt

4. Attempts to request a refund were ignored. Totally.

5. Cancellation requires you to fill in 2 forms online, explaining your
reasons. Then you have to print out another form,

fill in THE EXACT SAME INFORMATION you filled in online and fax it to them.
They warn you that even though you filled

out the online forms, if you fail to send in the fax they will keep charging
you.

Save the aggravation and avoid this site.

sblevine

Edward Hutchison

Re: Warning against subscribing to newspaperARCHIVE.com

Legg inn av Edward Hutchison » 25 okt 2006 22:51:32

I continue to subscribe because I use the records extensively. (I maintain a
number of genealogy and alumni update sites and thus turn often to newspaper
records.) However, the original poster is correct in saying that their
support is practically non-existent. Like him, I, too, have waited in vain
for return calls from their tech staff.

In addition, the software is clunky, slow, and quirky.

I would suggest that these defects make this site unattractive for all but
those who, like me, use it enough to squeak out their money's worth.


--
Edward Hutchison
Madison, MS

Objective reviews of Internet poker sites and a point system
for evaluating poker starting hands: http://www.ERHutchison.com

Hugh Watkins

Re: Warning against subscribing to newspaperARCHIVE.com

Legg inn av Hugh Watkins » 26 okt 2006 01:53:36

Edward Hutchison wrote:

I continue to subscribe because I use the records extensively. (I maintain a
number of genealogy and alumni update sites and thus turn often to newspaper
records.) However, the original poster is correct in saying that their
support is practically non-existent. Like him, I, too, have waited in vain
for return calls from their tech staff.

In addition, the software is clunky, slow, and quirky.

I would suggest that these defects make this site unattractive for all but
those who, like me, use it enough to squeak out their money's worth.


this applies to many sites made by ocr

EG

if i look for my one-name study LAPHAM
I get a lot of Clapham near London

Hugh W

--

new phone = new daily blog
http://upsrev622.blogspot.com/

family history
http://hughw36.blogspot.com

Leo van de Pas

Re: Warning against subscribing to newspaperARCHIVE.com

Legg inn av Leo van de Pas » 26 okt 2006 02:08:25

Dear Hugh,

I do not know where you are, but are you aware of the Australian publication
"Genealogical Research Directory"? This book is published annually for many
years, and in Australia can be found in most public libraries. State
Genealogical Societies should have all, or most issues.The most recent issue
I have at home is of 1994. In this volume there is a segment with One Name
Studies, there is no entry for Lapham.

However in the main part of the book has one entry for Lapham. The person
looking for contact is gave as interest a Lapham family circa 1815 in
Somerset, England. The name and address of this searcher is given, if you
want it contact me directly.
With best wishes
Leo van de Pas
Canberra, Australia

----- Original Message -----
From: "Hugh Watkins" <hugh.watkins@gmail.com>
Newsgroups: alt.genealogy
To: <alt-genealogy@rootsweb.com>
Sent: Thursday, October 26, 2006 10:53 AM
Subject: Re: Warning against subscribing to newspaperARCHIVE.com


Edward Hutchison wrote:

I continue to subscribe because I use the records extensively. (I
maintain a
number of genealogy and alumni update sites and thus turn often to
newspaper
records.) However, the original poster is correct in saying that their
support is practically non-existent. Like him, I, too, have waited in
vain
for return calls from their tech staff.

In addition, the software is clunky, slow, and quirky.

I would suggest that these defects make this site unattractive for all
but
those who, like me, use it enough to squeak out their money's worth.


this applies to many sites made by ocr

EG

if i look for my one-name study LAPHAM
I get a lot of Clapham near London

Hugh W

--

new phone = new daily blog
http://upsrev622.blogspot.com/

family history
http://hughw36.blogspot.com

-------------------------------
To unsubscribe from the list, please send an email to
ALT-GENEALOGY-request@rootsweb.com with the word 'unsubscribe' without the
quotes in the subject and the body of the message

Hugh Watkins

Re: Warning against subscribing to newspaperARCHIVE.com

Legg inn av Hugh Watkins » 26 okt 2006 02:59:04

Thanks Leo

all I know is on line (please forward this)

o LAPHAM 1 links to LAPHAM sites around the world
o LAPHAM 2 sources and work done in the LAPHAM one-name study
o LAPHAM 3 one-name study blog
http://kilmington.blogspot.com/


family trees:-
o Search WorldConnect, or submit Your Family Tree
http://wc.rootsweb.com/

o LAPHAM one-name study
http://wc.rootsweb.com/cgi-bin/igm.cgi?db=lapham

for example

Name Birth/Christening Death/Burial Database Order
record? Other
Matches
Date Place Date Place


Lapham, Charlotte ABT 1816 OUT OF COUNTY 1841 Wincanton, Somerset,
England lapham Census

Father: John Lapham Mother: Mary - Spouses: Thomas Barnes, Richard
Joseph Dodson

Lapham, Elizabeth BEF 22 JAN 1815 Kilmington, Somerset, England
lapham Census
Father: Robert Lapham Mother: Sophia Bird

Lapham, Frances Ann BEF 11 JUN 1817 Wincanton, Somerset, England
lapham Census
Father: George Lapham Mother: Elizabeth Lovelock

Lapham, George BEF 17 FEB 1815 Wincanton, Somerset, England Father:
George Lapham Mother: Elizabeth Lovelock Spouse: Amelia Brine

Lapham, Hannah BEF 20 JUL 1817 Kilmington, Somerset, England
Father:
Job Lapham Mother: Harriett Lapham

Lapham, Joanna ABT 1815 Kilmersdon, Somerset, England

Lapham, Lydia ABT 1813 Frome, Somerset, England Lodging House keeper
single lapham Census
Father: - Lapham

Lapham, Mary ABT JUL 1817 Wincanton, Somerset, England (assumed
parents) BEF 19 AUG 1817 Wincanton, Somerset, England lapham Census
Father: John Lapham Mother: Mary -


Lapham, Sophia BEF 25 APR 1816 Kilmington, Somerset, England Father:
Robert Lapham Mother: Sophia Bird


Lapham, Uriah ABT 1817 Kilmington, Somerset, England BET 1881 AND 1891
Spouse: Mary Anne -

Lapham, Uriah Frederick ABT 1817 Kilmington, Somerset, England BET
1881 AND 1891 Spouse: Mary Anne -

Lapham, William BEF 13 SEP 1817 Kilmington, Somerset, England BEF
1891 Father: William Lapham Mother: Mary Cox Spouse: Emma Nott Brayley

I have had a few submissions from Australia too

Hugh W


Leo van de Pas wrote:

Dear Hugh,

I do not know where you are, but are you aware of the Australian
publication "Genealogical Research Directory"? This book is published
annually for many years, and in Australia can be found in most public
libraries. State Genealogical Societies should have all, or most
issues.The most recent issue I have at home is of 1994. In this volume
there is a segment with One Name Studies, there is no entry for Lapham.

However in the main part of the book has one entry for Lapham. The
person looking for contact is gave as interest a Lapham family circa
1815 in Somerset, England. The name and address of this searcher is
given, if you want it contact me directly.
With best wishes
Leo van de Pas
Canberra, Australia

----- Original Message ----- From: "Hugh Watkins" <hugh.watkins@gmail.com
Newsgroups: alt.genealogy
To: <alt-genealogy@rootsweb.com
Sent: Thursday, October 26, 2006 10:53 AM
Subject: Re: Warning against subscribing to newspaperARCHIVE.com


Edward Hutchison wrote:

I continue to subscribe because I use the records extensively. (I
maintain a
number of genealogy and alumni update sites and thus turn often to
newspaper
records.) However, the original poster is correct in saying that their
support is practically non-existent. Like him, I, too, have waited
in vain
for return calls from their tech staff.

In addition, the software is clunky, slow, and quirky.

I would suggest that these defects make this site unattractive for
all but
those who, like me, use it enough to squeak out their money's worth.



this applies to many sites made by ocr

EG

if i look for my one-name study LAPHAM
I get a lot of Clapham near London

Hugh W

--

new phone = new daily blog
http://upsrev622.blogspot.com/

family history
http://hughw36.blogspot.com

-------------------------------
To unsubscribe from the list, please send an email to
ALT-GENEALOGY-request@rootsweb.com with the word 'unsubscribe' without
the quotes in the subject and the body of the message




--

new phone = new daily blog
http://upsrev622.blogspot.com/

family history
http://hughw36.blogspot.com

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