MyDocuments locks up

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Ralph Bailey

MyDocuments locks up

Legg inn av Ralph Bailey » 07 mai 2005 23:40:29

On occasion for several weeks , MyDocuments locks up when I open a
particular genealogy file there. I have not experienced the problem with
any other file and this file is quite long.

The saved document was created at WordPerfect and saved to MyDocuments.
Occasionally when I click on to the document it opens, but I cannot scroll
the document or get out of it without turning my computer off. Sometimes
nothing can be done with the document when it is opened, but on other
occasions it locks up as I am scrolling down it. Sometimes it works fine.

Usually this happens when I go to the document to cut and paste something
from it to an Email, and I, of course, lose the Email when I have to turn
off my computer. Most aggravating

I have uninstalled and reinstalled WordPerfect twice and have renamed the
document several times. I even bought a new mouse, but nothing I have done
solves the problem.

I have XP Home and WordPerfect 9 and the locking up problem has happened on
both InternetExplorer and MozillaFirefox.

Can anyone identify what is causing my problem and what I can do about it?

Ralph Bailey
Mandeville, La. U. S. A.

Allen

Re: MyDocuments locks up

Legg inn av Allen » 07 mai 2005 23:40:30

Ralph Bailey wrote:
On occasion for several weeks , MyDocuments locks up when I open a
particular genealogy file there. I have not experienced the problem with
any other file and this file is quite long.

The saved document was created at WordPerfect and saved to MyDocuments.
Occasionally when I click on to the document it opens, but I cannot scroll
the document or get out of it without turning my computer off. Sometimes
nothing can be done with the document when it is opened, but on other
occasions it locks up as I am scrolling down it. Sometimes it works fine.

Usually this happens when I go to the document to cut and paste something
from it to an Email, and I, of course, lose the Email when I have to turn
off my computer. Most aggravating

I have uninstalled and reinstalled WordPerfect twice and have renamed the
document several times. I even bought a new mouse, but nothing I have done
solves the problem.

I have XP Home and WordPerfect 9 and the locking up problem has happened on
both InternetExplorer and MozillaFirefox.

Can anyone identify what is causing my problem and what I can do about it?

Ralph Bailey
Mandeville, La. U. S. A.

Not being a WP user, I don't know what is causing the problem, but I

have a suggestion; Save a copy of the document as a plain text file the
next to you succeed in opening it, and work with that text file when
doing your cutting and pasting. You will lose your formatting, except
for paragraph breaks, but that might not be a big deal. You might also
try saving it as a Rich Text Format file (.rtf extension). This
solution might not be pretty, but it beats having to do a reboot.
Good luck with it, and let the good times roll.
Allen

Althiom

Re: MyDocuments locks up

Legg inn av Althiom » 08 mai 2005 00:29:50

On Sat, 7 May 2005 20:40:29 +0000 (UTC), ralph-dianne@charter.net
("Ralph Bailey") wrote:

On occasion for several weeks , MyDocuments locks up when I open a
particular genealogy file there. I have not experienced the problem with
any other file and this file is quite long.

The saved document was created at WordPerfect and saved to MyDocuments.
Occasionally when I click on to the document it opens, but I cannot scroll
the document or get out of it without turning my computer off. Sometimes
nothing can be done with the document when it is opened, but on other
occasions it locks up as I am scrolling down it. Sometimes it works fine.

Usually this happens when I go to the document to cut and paste something
from it to an Email, and I, of course, lose the Email when I have to turn
off my computer. Most aggravating

I have uninstalled and reinstalled WordPerfect twice and have renamed the
document several times. I even bought a new mouse, but nothing I have done
solves the problem.

I have XP Home and WordPerfect 9 and the locking up problem has happened on
both InternetExplorer and MozillaFirefox.

Can anyone identify what is causing my problem and what I can do about it?

Ralph Bailey
Mandeville, La. U. S. A.

Two possibilities come to mind.

The first is that you are running out of memory. To combat this stop
unneeded processes (i.e. web servers, etc) to do this just press
CTL-ALT-DELETE and check the list that pops up.
Along with this is to stop any unecessary programs that you have
running.

The second possiblity is that the file you are attempting to use is
simply too large for the program to handle. A possible solution to
this would be to break the file into smaller chuncks.

Althiom

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