Ancestry.Com Census CD Blues

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larry

Ancestry.Com Census CD Blues

Legg inn av larry » 21 nov 2004 04:40:18

I am having trouble with some census transcriptions sold by Ancestry.com.

The software has been properly installed (Ver 2.5). However, when I put the
CD in the drive and boot the program to read the transcriptions, the program
tells me to insert a CD into the drive. When "OK" is hit (forget that the CD
was there to begin with), the program closes.

This program does it before I insert the cd or after I insert it. Ergo, I
cannot get to the data I licensed from them.

Moreover, there appears to be no help whatsoever on their site. Just links
to sell more CDs.... This is a reputable company.

Has anyone experience this or have a solution?

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